Refunds and Cancellation

Last updated: 2026-09-01

The short version

Right now the beta is on and everything is free. Nothing bills you until payments switch on. The rules below describe how it works once they do.

Everything here is monthly. Cancel whenever you want. When you cancel, your link politely stops working at the end of the month you already paid for. If something we sold you is broken, email us — we'd rather refund you than argue.

How the billing works

• Every crApp is the same app at three versions: $0.99, $4.99 or $9.99 per month. The crApp Factory is 99¢, $9.99, or $19.99 per month depending on the tier.
• Subscriptions renew automatically each month on the date you signed up.
• There are no contracts, no minimum terms, and no cancellation fees.
• Payments run through Stripe. We never see your card number.

How to cancel

Two ways to cancel — pick whichever is easier:

Option A — self-serve: Open the "Manage subscription" link in your receipt email and cancel there. It takes about ten seconds.

Option B — by email: Email integritylanddevelopment@gmail.com from the address on your subscription and say which crApp you want to cancel. We'll cancel it and confirm by reply within 2 business days.

No phone call. No retention offer. No "are you sure" maze.

Each crApp is its own subscription, so cancelling one does not cancel the others. Say so clearly if you want to cancel all of them.

What happens when you cancel

• You keep access until the end of the period you already paid for. If you cancel on the 5th and your month runs to the 20th, you have it until the 20th.
• After that, your private link stops working. That's expected behavior, not a bug.
• You are not billed again.
• You can come back later. Subscribe again and you get a new link.
• Anything a crApp saved on your own device stays on your device. We don't reach in and delete it.

Partial months

We do not refund partial months by default. When you cancel, you keep the rest of the month you paid for instead of getting a pro-rated refund. That's the trade.

Exceptions are in the next section.

When we refund

We will refund you in these situations:

1. It's broken and we can't fix it. If a crApp doesn't work as described and we can't sort it out in a reasonable time, we refund the current month.
2. You were charged by mistake. Double charge, charged after you cancelled, charged for something you never bought — full refund, no argument.
3. You bought it and never used it. If you subscribed within the last 30 days and haven't really used the crApp, ask and we'll refund that month.
4. We retired the crApp mid-month. If we take a crApp off the shop while you're paying for it, we refund the unused part of that month.
5. The law where you live says so. Some countries and states give buyers a cooling-off or cancellation right that overrides this page. Those rights win. Tell us and we'll honor them.

Outside of those, monthly fees already charged are generally non-refundable — including past months you didn't get around to using.

Honestly, it's a few dollars a month at most. If you have a decent reason, ask. We're not going to be weird about it.

How to ask for a refund

Email integritylanddevelopment@gmail.com with:

1. The email address on the subscription.
2. Which crApp it's about.
3. What went wrong, in a sentence or two.
4. The approximate date of the charge.

What happens next:

• We reply within 2 business days.
• If we approve it, the refund is issued through Stripe to the original card.
• Your bank usually takes 5–10 business days to show it. That part is out of our hands.
• We can only refund to the card that paid. No cash, no store credit, no transfers.

Chargebacks — please email first

If you dispute a charge with your bank instead of emailing us:

• Your access to that crApp is suspended while the dispute is open.
• We may be charged a dispute fee by Stripe regardless of the outcome.
• If the dispute was clearly a mistake or an abuse of the process, we may decline to sell to you again.

A chargeback on a subscription this small costs everyone more than the subscription. One email fixes it faster, and there's a real person reading that inbox. Try us first.

If you don't recognize a charge, it will appear on your statement as CRAPPSTORE. Check that before disputing.

Price changes

Prices may change with notice on the site. If we raise the price of something you subscribe to, we'll post the change here before it takes effect — cancel before then and you're never charged the new price.

If we shut down

If crAppstore closes, we'll email active subscribers, cancel all subscriptions, and refund the unused part of the current month.

Changes to this policy

We may update this page. The "Last updated" date changes when we do. The version in force is the one published on the day you were charged.

During the beta

Nothing is charged during the beta, so there is nothing to refund. Everything on this page takes effect when real prices switch on.

If a crApp will not work for you

If a crApp you pay for cannot be used because of a bug or an accessibility barrier we cannot fix in a reasonable time, that is a refund. No argument.

Questions

integritylanddevelopment@gmail.com — a human reads it.

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